By default, Outlook’s Junk E-mail Filter is turned on and set to Low. This is something Outlook does in addition to Exchange’s server-side antispam agents. When troubleshooting Exchange antispam issues, it’s best to turn off Microsoft Outlook’s own antispam filtering. You open the message and check the antispam headers – as expected, Exchange has stamped the message with a SCL of -1. You find message(s) from the whitelisted sender, domain or IP address still being delivered to the Junk Mail folder. When troubleshooting antispam issues, particularly false positives (legitimate email incorrectly tagged as spam), frequently you run into scenarios where Exchange Server antispam features seem to be working correctly but you still see messages being delivered to the Junk Mail folder instead of the Inbox.įor instance, you whitelist a sender or sender domain, or add the sending IP address to the IP Allow List.
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